Phoenix Watches is temporarily closed. We are still accepting repairs by post. Click here for more information about our postal service.

Postal Service

We have clients all over the UK and if you can not pop in store then there is always our postal service. You can send your watch into us for our watchmakers to take a look at and call you with an estimate.

Our postal service has become ever more popular over the years with our exposure online and on social media.

If you want to post your timepiece into us we advise you to send it Special Delivery insured at a minimum of £500. Please do not send us the watch box as we cannot accommodate for the space they take up. Our advice is to wrap the watch in bubble wrap and place in a jiffy bag with a return address and contact details before then placing it all inside a special delivery bag.

A charge of £12.00 applies for return postage.

Our postal address is:

  • Phoenix
  • 13A Richmond Street
  • Liverpool
  • L1 1EE