Call us now on 0151 708 6437

Monday to Saturday from 9:00 AM to 5:00 PM, Sunday from 11:00 AM to 4:00 PM

Phoenix Watches is a quick 10-minute walk away from Liverpool Central and Moorfields train stations. Our address is 1st Floor 13A/15A Richmond St, Liverpool L1 1EE.

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On-site servicing

All of our servicing is done on-site at Phoenix Watches.

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Straps and bracelets

We sell a large selection of watch straps and bracelets.

Case and bracelet polishing

We professionally polish most watch cases and bracelets.

Our services

Our services and offerings

Phoenix Watches offer a fantastic range of services and repair almost every watch brand. Our services range from battery replace and pressure testing to case and bracelet polishing. See below for more information about the services we offer.

Battery replacement and pressure testing

Our battery replacement service is extremely efficient due to the professional watchmakers we have on-site, this allows us to provide a faster, more effective service to our customers.

In most cases battery replacement and pressure testing can be carried out within the hour and is accompanied by a 12month guarantee. We also offer a free 'seal check' every 12 months which is highly recommended for watches used regularly in water.

On-site servicing

All of our watches are serviced on-site at Phoenix Watches, meaning you don't have to worry about your timepiece being sent away. We have accounts with all the major watch manufacturers and use only genuine parts. Estimates on watches are individually determined depending on the time and work required, see below for more information.

Mechanical watches — Watch servicing involves a complete overhaul of the watch movement, any broken parts are replaced and a new mainspring is fitted. The movement is oiled and re-assembled before being rigorously tested for timekeeping.

Quartz watches — Watch servicing involves either replacing the complete module of the watch and testing or, depending on the movement, completely overhauled with any parts needed being professionally replaced.

Case and bracelet refurbishing

Here at Phoenix Watches we offer a highly popular polishing service that, in most cases, can be completed within 24 hours. We professionally polish most watch cases and bracelets and return the look of your timepiece back to its former glory. We can polish all materials including bi-colour bracelets as well as matt or gloss gold finishes.

Ultrasonic cleaning — Ultrasonic cleaning is an excellent way of removing unwanted dirt from your watch. For this the watch is taken out of the case and placed in an ultrasonic cleaning machine. We then remove any excess dirt and dry the case and bracelet before reassembling.

Light polish — A light polish involves the watch being uncased and the bracelet and case being professionally polished. The watch is then placed in the ultrasonic cleaner, dried and re-cased. Heavy scratches cannot always be removed with this process! (This can only be done with a full case and bracelet refurbishment)

Full case and bracelet refurbishment — This involves the watch being uncased and the case and bracelet are professionally polished back to the original condition. Some heavier scratches can be removed and the watch can be restored back to its former glory! Any scratches that are too deep in which case parts may need replacing will be pointed out and costed prior to the repair.

Watch straps

We have a large selection of watch straps and bracelets in stock. We use only the finest watch straps from our manufacturers and if we don't have what you require we can order a watch strap to match your exact needs.